IBPS PO General Awareness: Business Studies questions with solutions

Q1. There are many factors that affect the overall process of decision-making. Which of the following is an example of an individual factor in decision-making?

1. Organisation goals and policies
2. Past experiences
3. Group think
4. Commitment to the organization

Answer: Past experiences

Decision-making can be influenced by organisational, social, and personal factors. Past experiences are an individual factor because they belong to the decision-maker's own background and shape how they judge situations.

Q2. Who is responsible if raw material purchases are more expensive than expected?

1. Production Manager
2. Finance Manager
3. Purchase Manager
4. Marketing Manager

Answer: Purchase Manager

The Purchase Manager is responsible for procuring raw materials at the best possible price and terms. If purchases are more expensive than expected, it is primarily a purchasing responsibility.

Q3. In the field of management, __________ refers to the conflict between felt emotions and displayed emotions.

1. Perception defence
2. Emotional intelligence
3. Cognitive dissonance
4. Emotional dissonance

Answer: Emotional dissonance

Emotional dissonance is the conflict between felt emotions and the emotions that are displayed outwardly. It is commonly discussed in management and organisational behaviour. The other options refer to different psychological or managerial concepts.