IBPS PO General Awareness: Sales and Marketing questions with solutions

Q1. What is a key responsibility of a sales associate in pre-sales?

1. Product development
2. Conducting market research
3. Closing contracts
4. Handling customer complaints

Answer: Conducting market research

A sales associate in pre-sales supports the sales process before conversion by gathering information, understanding customer needs, and conducting market research. Closing contracts and handling complaints are typically later-stage responsibilities.