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Passage about IT transforming business: e-commerce, supply chain management, data analytics, ML for customer personalization. Q77. What changes has IT brought about in the world of business? (i) IT has enabled e-commerce and changed how companies sell. (ii) IT has enabled data-driven decision making and customer personalization. (iii) IT has revolutionized supply chain management.

1. Only (i) and (ii)
2. Only (iii)
3. Only (i) and (iii)
4. All of these

Correct answer: All of these

Solution

The passage covers: (i) e-commerce changing how companies sell; (ii) data analytics and ML for customer personalization and data-driven decisions; (iii) supply chain management transformation. All three are explicitly mentioned in the passage.

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