Exams › SSC CGL (Prelims) › General
Read the passage and answer: A familiar flaw in team decisions, called groupthink, arises when a group's desire for total agreement outweighs its willingness to critically weigh alternative viewpoints, so dissent is silenced and choices turn faulty. Conformity reinforces this as people unconsciously align with the majority for acceptance. The passage cites the Bay of Pigs and the Challenger disaster as examples, links conformity to evolutionary tribal belonging, and notes that algorithm-driven online bubbles deepen it. What remedy does the passage recommend against groupthink and conformity?
- Appointing more experienced seniors
- Enforcing strict compliance
- Encouraging constructive dissent
- Increasing online reach and connections
Correct answer: Encouraging constructive dissent
Solution
The passage explains that groupthink happens when agreement is valued more than critical thinking. Its remedy is to allow and encourage dissent so alternative viewpoints can be examined before decisions are made.
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